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Customer Comments & Feedback from over the
years! email from Jeff and Gerry Holzman, received February 17th, 2010: To our dear friends at Kinsale Crystal~ With warmest regards, Jeff and Gerry Holzman, San Francisco, California, USA *************************************************************************** email from GT Maguire received Feb 10th 2010
Hi to you all in Kinsale,
Just to let you know that my order has arrived in
perfect condition and that my wife is very pleased, I can do no wrong for the
next week HA HA
Regards to you all
G T Maguire
Western Australia
*************************************************************************** email from Finbarr & Tina Fangmann received January 21st, 2010: Dear Anna, Ronan, and Tomás, Once again, all of you did a superb job on
the wonderful piece of crystal I Finbarr & Tina Fangman, Batavia, Ohio *************************************************************************** email from Andrew Klein, December 27th 2009: My last order (four of your superb champagne flutes), ordered in late November, arrived just before Christmas and completed the gifts for my wife. We love your beautiful work and I am very grateful that you were able to fill this order, my second (the last was several years ago), in so timely a way. Your products are a wonder to behold and feel in one’s hands. In my mind, you have no peer. I hope your Christmas was a joyous as ours and wish you the very best and continuing success in the New Year. Andrew M. Klein Alexandria, Virginia, USA *************************************************************************** email from Lee Ellen Merchant received Nov 18th 2009 Dear Kinsale Crystal Artists, Thank you for the beautiful crystal flutes. They were the most stunning wedding presents that Don and I received. We will treasure them always. Thank you for the direct shipping and the careful packaging. They arrived in San Diego on Oct 8th in perfect condition. I know that Peggy Karol picked them out because they are so special to her. I just wanted you to know how much they mean to both my husband and to me. Your crystal is a work of art and I hope to someday visit your shop. Peggy e-mailed a picture of it to me and it looks very inviting. Best wishes for your continued success Sincerely, Lee Ellen Merchant, San Diego, California *************************************************************************** email received from Melinda Hope and Janet Bacon, Nov 18th 2009 Hello - I just want you to know that the securely packaged crystal that my friend and I ordered arrived safe and sound. It is so beautiful! We enjoyed visiting your store and will continue to remember our wonderful Irish journey through your crystal. Thank you! Sincerely, Melinda Hope and Janet Bacon (Fallbrook and Big Bear City, California, USA) **************************************************************************************************** email received from Shirley Costrini Nov 13th 2009
Just wanted to let you know our crystal bowl and the champagne gift flutes we purchased the first week of September arrived safely about 3 weeks ago. They are beautiful. We love the bowl and our friends were very impressed with the beautiful champagne flutes.
We really enjoyed our week in Kinsale and the nearby areas we took day trips
to. The people in Ireland are very welcoming and friendly.
Thank you for the great service and for making such lovely crystal.
Shirley Costrini, Savannah, GA, USA
*************************************************************************** From Hilarie Coonan, Oct 9th 2009 Dear Kinsale Crystal *************************************************************************** From Catherine-Lietz-Schulz, Oct 8th 2009 Thank you so much for getting the crystal to me in time for my son's wedding. It was delivered here yesterday. I was very worried that it would not arrive before we had to leave for the ceremony. I appreciate your genuine concern and will continue to recommend your unique crystal to all my friends. Catherine Lietz-Schulz. USA *************************************************************************** Greetings! June 12th 2009 *************************************************************************** July 15th 2009
Dear Thomas, Ronan, & Anna Daly,
My wife and I continue to enjoy the several Kinsale crystal pieces we have and
the sun continues to show them off in all their beauty each morning that the sun
rises. *************************************************************************** Email received from Wendy Pitha, April 8th 2009 Greetings from Arizona, *************************************************************************** From Patricia Usry, McDonough, GA, USA (March 10th 2009) We met you about seven years ago on our first trip to Ireland. You certainly picked the most beautiful place in Ireland to live. Kinsale is our favorite town to visit. I look forward to receiving the tumblers. I know my sister-in-law will love them. I truly love my Kinsale crystal. I hope to see you and your staff again soon. Pat *************************************************************************** From Bonnie Zarrillo, Carpentersville, IL, USA ( January 11th 2009)
To Thomas, Anna and Ronan
I want to thank you for all the time you spent with us
explaining the cutting progress
when my family came to visit you in July. I am so glad
we came to see the shop
before our visiting Waterford. Your products are
far more superior than others!!!
They are heavier and not "mass produced" so you can
appreciate the time, effort,
care and attention you give to each piece. You
shipped them safely, securely and
your going above and beyond customer service.
Again, thank you for all that you
have done! Would I purchase again, you bet!!!! We
look forward in getting additional
pieces!!!
Bonnie, Robert and Ryan Zarrillo
*************************************************************************** From Marion Zarrillo, Fort Wayne, IN, USA
I have received my lovely crystal and I am always
amazed at its beauty.My whole family is entralled with this amazing crystal.
My younger son and his wife are so happy to be introduced to your crystal and
like all of us are just delighted with it. The crystal arrived in excellent
condition, to be sure we will be placing another order soon.
Marion Zarrillo (January 12th 2009)
*************************************************************************** From Finbarr Ó Fangmann Dec 5th 2008 I just wanted to write and let you know our Flared Bowl arrived yesterday and I am so very pleased! It is absolutely beautiful and I know my wife is going to love it!!! I was so glad to see that you signed it as well. FANTASTIC JOB guys---The bowl arrived so much sooner than what
Thanks again, Nollaig Shona Duit!!!! Will definitely stop in to see you when we come over in 2010.(
God Willing!!!) *************************************************************************** From Roger Stoy sent: May 21st 2008 Thank you for the high quality and beauty of your crystal. My wife and I fell in love with your crystal when we unexpectedly stopped into your store in Kinsale the first time we visited Ireland over ten years ago. We then returned two years later with a specific plan to purchase Irish crystal from you which we did. And, we have received so many compliments from our friends on the beauty and detail of your designs. You should feel very proud of your work as you are a true artisan and we wish you continued success. All the best, Roger Stoy, Maryland, USA ***************************************************************************
From: Nancy Kolter Email Sent: 7th May 2008 The friends that I was with in Ireland were SHOPPERS and
therefore we went to every crystal shop and factory between Dublin and Kinsale.
I was the only one looking to seriously get crystal goblets, but they bought a
small piece every place we went and were irritated that I was not properly
impressed with their buys. Then we walked by your store window and I walked in
and started buying: wines, coasters, a couple of bowls...... I was blown away
with the beauty of your work and knew that this was what I had been waiting for.
Those of us who love the beauty and sparkle of cut glass find nothing to compare
with Kinsale Crystal. My friends were kicking themselves that they had bought
what they now considered inferior crystal previously, and acquitted themselves
well in your shop that day and various times afterward. *************************************************************************** From: Sue & Steve Daniel Re: May 16% Sale 2008
Thanks so much. *************************************************************************** From: Carol Giacoletto January 3rd 2008 I treasure my trip to Ireland and particularly to Kinsale
where I found ***************************************************************************
From:
Tom and Jeanie Cottingham
*************************************************************************** From: Mark Phillips Thanks for the emails. It IS nice to remain in touch with your
firm -- ************************************************************************* From: David A.Reed, Sent: 02/08/2006 I purchased a top flight, well-aged version of Jameson's for
the whiskey decanter while I was in your lovely country, and I just received a
very good bottle of XO cognac for the brandy decanter. You may rest assured that
my friends and I will show the proper respect both to the beverages and to the
lovely crystal in which I will serve it. Thanks again. ************************************************************************* From: Gerri Kelly Sent: 02/01/2006
Since visiting your store in June of 2003 and
buying our FIRST Kinsale crystal, we have converted many of our friends and
family.
We love our crystal and use it daily.
Again, Happy New Year
Gerri Kelly
***********************************************************************************************************************
From: Patrick Leahy Sent:31/01/2006 Thomas, I would like to thank you and the Kinsale Team for the wonderful products! Katie and I were very excited to find the package when we arrived home from work yesterday. We’re looking forward to giving these gifts to our families. Also, we can’t tell you how much we appreciate the beautiful bud vase that you were generous enough to include. No more emails! The next time we visit Kinsale we’ll be sure to stop in to say hello. Take good care. Regards, Patrick *********************************************************************************************************************** From: Tom Higgins Sent: 08/02/2006 Thank you, the package arrived today in time for the birthday! Great doing business again! Tom Higgins, Hampton, NH, USA ************************************************************************** From: Marianna Simonton Sent: 09/05/2005
Hello All: ********************************************************************************************************************** From: Jeri DeRosa Sent: 22/06/2005
I already received the piece I purchased from you
while visiting Kinsale towards the end of January. My friend, Terry did too.
Yours is the closest to the cut glass (American Brilliant Period - 1875-1915)
pieces that were my great grandmother's that I was fortunate to inherit.
Needless to say, Terry and I and our husbands have
not stopped talking about you all since we've gotten home...........and your
crystal is always the very first thing we talk about when asked about our trip
to Ireland. I am a secretary in the office at Adult Education.........my
school site has all of the stained glass and fused glass
classes............so, I've been doing "show and tell" with the gorgeous rose
bowl I bought from you and a piece of my great grandmothers cut glass.
My husband, my friend's husband and I were walking
around Kinsale the afternoon we arrived and we came across your store and
could tell from the crystal in your window that we'd found something
wonderful!!
Thomas was delightful to talk with. He
showed us the cutting wheel in the back. We returned with our friend's wife
the next morning so that she could see for herself what we'd been exclaiming
about the night before. That's when we met you!
Again, it was delightful to meet you (you made a
copy of a paper article you had hanging on the wall for me). It was a
highlight of our trip! Best wishes for your continued success.
Sincerely, Jeri DeRosa - San Dimas, California - USA
*********************************************************************************************************************** From: Norm & Rose Stuckenschneider Sent: 16/03/2006
Received our orders today ----- all perfect!!!!
They arrived just as we were returning home from winter holiday. We are
so excited----------it's the first order for the water goblets and brandy
apertifs----and they're lovely! We'll be ordering more of each soon.
Hope your spring is beautiful. Perhaps we'll
be able to visit you again sometime and order in your shop. We'd enjoy
that.
Norm and Rose Stuckenschneider
************************************************************************* From: Bob & Ginny Crowley Sent: 06/09/2007
Greetings!
My husband and I have been lucky enough to receive
your double old fashioned tumblers as Christmas gifts for many years. We
now have a lovely collection and those glasses have been part of every family
celebration, large and small, for as long as we can remember. We were
delighted to have a chance to visit your workplace in Kinsale several years
ago and to meet some of the people responsible for your beautiful crystal.
Thank you.
Bob and Ginny Crowley
Kennebunk, Maine
*********************************************************************************************************************** From: Des & Colleen Gers 01/08/2004 Dear Gerry, Our crystal arrived on Monday in perfect condition. This email is to tell you just how beautiful it is and how thrilled we are that we purchased your crystal that we heard so much about. Your work is magnificent. We will certainly advise anyone visiting Ireland that a stop at Kinsale Crystal is a must! Thanks and regards, Des and Colleen ************************************************************************** From: Margaret and Ian Dyer Sent: 13/11/2002 Just to let you know that our order has arrived safely and how delighted I am with the quality of workmanship. The deep-cut certainly makes the lamp shine delightfully with the diffraction of the beam. Thank you and I am sure I will be back in the future! Margaret Dyer, Dumfries, UK ************************************************************************** From: Paul St.John Sent: 04/04/2001 Hello, I was recently in Ireland and visited your shop in Kinsale. I just arrived home this Sunday and wished that I had purchased more while I was there. I placed your crystal next to a piece that I already own and was amazed at the superiority of your Kinsale Crystal. The cuts were obviously deeper, the sparkle was more brilliant, and I wished I had more. Luckily, you have this wonderful website, where I can order to my hearts delight! Sincerely, Paul St.John, Orlando, FL ************************************************************************** ABOUT | CARING | HOME |
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